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Shipping Information

Christmas Delivery Deadlines

Please place your order no later than 9AM Central Time on the date shown below for your region and service type. Shipping rates can be viewed below or by entering your address, choosing your shipping method, and clicking "apply" during checkout. You will have a chance to view shipping charges before placing your order.

Zone (See Map Below) Ground* 3-Day 2-Day Air Next-Day Air
5-day   Dec. 17th Dec. 19th Dec. 20th Dec. 21st
4-day   Dec. 18th Dec. 19th Dec. 20th Dec. 21st
3-day   Dec. 19th Dec. 19th Dec. 20th Dec. 21st
2-day   Dec. 20th   Dec. 20th Dec. 21st
1-day   Dec. 20th     Dec. 21st

Orders to AK and HI ship via USPS Priority Mail. Last day for Christmas delivery is Dec. 15th.

*UPS/FedEx delivery guarantee does not apply for FedEx/UPS Ground shipments during peak holiday period. Please use the above as a guideline when choosing this shipping method. If you have any questions about the delivery of your item please don’t hesitate to contact us.


> Shipping Rates Table
> Delivery Transit Time Map
> Frequently Asked Questions


Shipping Rates *All rates can be previewed at checkout prior to purchase
Destination Method Rate
USA (48) Standard FREE (Orders $75+) $7.95 (Orders under $75)
All Locations Expedited/Air Rates Displayed at Checkout
--------------------------
AK, HI, PR, Guam Standard FREE (Orders $250+) $15 (Orders under $250)
Canada Standard FREE (Orders $250+) $25 (Orders under $250)
All Other Countries Standard FREE (Orders $250+) $30 (Orders under $250)


1. All prices are in U.S. dollars. Our shipments are sent from our Minneapolis, Minnesota, USA offices.

2. Countries Shipped To (contact us if your location is not listed)
* Shipping to Europe includes: Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
** Shipping to Central and South America includes: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Mexico, Peru, Venezuela.
*** Shipping to Asia and Pacific Islands includes: Australia, Hong Kong, India, Japan, Korea, Republic of, Macau, New Caledonia, New Zealand, Singapore, Taiwan, United Arab Emirates.

3. Online ordering is limited to the U.S., Canada, and the countries listed above. Customers in other countries should email us their selections and mailing address for a shipping quote. Due to delivery problems, we do not ship to Nigeria or Philippines.

4. We will choose the best method to ship your order (Fedex, USPS, other). If you have a special request or requirement please contact us or make a note in the comments at checkout.

5. Insurance is included in these prices. We guarantee items will arrive in perfect condition.

6. If you call by 11:00 AM Central Time, most orders are shipped within one business day. If an item is out of stock we will notify you within one business day. Should this occur, you will be given the option of modifying or cancelling your order.

7. Customers outside the U.S. are responsible for any customs, duties and brokerage charges which may be imposed. These charges will be collected when your order is delivered. Unfortunately, we cannot provide estimates of these added charges.

8. Customers using a freight forwarder: For international orders shipped to a customerís freight forwarder, any claims for damage must be placed when the order is delivered to the freight forwarder in the U.S. We cannot pay damage claims after the order is re-shipped by your freight forwarder. (This exclusion does not apply when we ship your order directly to you in another country.)

9. We reserve the right to refuse international orders (outside of U.S.) if there are extraordinary shipping costs or requirements.

10. Typical delivery times are:
Continental U.S. - 1 to 6 business days (See delivery map above)
Hawaii, Alaska, Canada - 1 to 2 weeks
Europe, Asia - 2 to 6 weeks

11. Please contact us by email or phone with shipping questions or special requests.

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