For the third summer in a row, a new Toikka bird has arrived at my house thanks to you. Your wonderful selection and excellent prices keep us coming back. You know, I found you after my last trip to Finland. Despite a lot of poking around in Iittala shops there looking for the perfect bird to bring home, the best bargain and safest delivery was on the internet at glassbirds.com once I got back to North America! Thanks again! Kiitoksia uudeleen! -- Shuswap -- British Columbia, Canada

I first encountered these wonderful [glass] birds during a business trip to Helsinki 20 years ago. I was delighted to learn I could purchase them over the internet. GlassBirds.com had a great selection and great prices for these wonderful Finnish glass birds. Shipment was prompt. Thanks, GlassBirds.com! -- Satisfied Customer

Every item has come home. And every one was in a perfect condition. Thank You of well packing. It's nice to do business with You. -- Nanna & Kaj J. -- Finland

My Ruffed Grouse and Fallingwater Red arrived today safely, very well packed and in perfect condition. I was very hesitant to order glass birds online, but my husband told me "take a chance". I am so happy about my new birds. I've been watching their journey every day on internet. Iīm sure I be buying from you soon. Thank you, thank you! -- Alexandra B. -- Waxholm, Sweden

I'm glad to tell you that the glass birds arrived this morning, all in one piece. They are beautiful! Good luck with your business. -- Terry B. -- Netherlands

I couldn't believe how fast it got have. It has been great doing business with you. I look forword to dealing with you again. Thank you so much. -- Keiko -- Japan

I couldn't believe how fast it got have. It has been great doing business with you. I look forword to dealing with you again. Thank you so much. Our new FinnFest bird arrived safely here in Belleville, Michigan yesterday. Thank you again for your great service and products. -- Dick & Ellie L. -- Belleville, MI

Today, your Barnacle Goose has been arrived my home in Tokyo. He is now beside the window all in one piece. Thanks again for your professional service, it was very reliable. I'm looking forward to ordering the next bird from you again. Thanks and best regards for everyone in the team. -- Yuko O. -- Tokyo, Japan

Just wanted to let you know my Ruffed Grouse flew in to Canada with no problems whatsoever. He is so cute! This is the second bird I have ordered from you and wanted to let you know how pleased I am with your service. The order is processed quickly and you let me know when it has been sent. Your international postage is also very reasonable, especially given your careful packaging. I will definitely use your easy online ordering again! -- Susan M. -- Ontario, Canada

I wanted to thank you for taking your time and effort with the shipping on my order. I think that this was simply a mind blowing amount of customer service, and I wish that every shopping experience would be this great! I look forward to shopping with your company in the near future.--BWH

Wow! The Birds by Toikka book arrived this morning! Literally, overnight delivery – about 14 hours from you to Iowa City. We are truly spoiled! The book is wonderful – great photographs – very comprehensive (more than I expected) – and rich in details.--Tom R.

You have exceptional service. I love doing business with your company!--J.J.

Thanks for the quick, good and professional service!!My jewelled egg arrived only a forthnight after I placed the order and it is in perfect condition!! Now I can enjoy that beautiful piece upon my cupboard!--A.B.--Belgium

I just received my Dotterel today -- it's absolutely spectacular! The service was fast and reliable, and the fact that you offer birds that the local retailers don't keeps me coming back to your website on nearly a daily basis. (Which bird shall I collect, next?!) Thanks!! -- M.M. -- Downers Grove, IL

I have just received yesterday by UPS your shipment of the 15 dec. I thank you a lot for your service in customer, your efficiency and kindness. -- M.L. -- Metropolitan, France

Customer return: Thank you very much for letting me know. I was wondering if they had got there safely. Your response is yet another example of absolutely terrific customer service I received from your company. I just wish the birds had worked out better. -- E.C. -- Toronto, ON, Canada

Just wanted to let you know that the ordered birds have crossed the ocean and reached my house in Switzerland without accident, and they are so beautiful! -- B.A. -- Widen, Switzerland

Six Toikka Birds finished their migration from Finland to Kilbarchan, Scotland via Golden Valley. The birds managed to complete this epic migration in record time and sustained no damage. Thanks for your prompt and efficient sevice I'm sure I will be in touch again. -- S.G. -- Kilbarchan, Scotland

Just a quick note to let you know the replacement bird arrived intact. (looks great!) Thanks for the quick response. I appreciate the extra effort Glass Birds did with the customer service and the replacement; a job well done. -- G.C. -- Lawton, IA

Just to let you know that my New York Bluebird arrived safely, today Friday 20th Apr. All in good order and I'm delighted with the piece. -- K.H. --

You have provided me with prompt service that permits me to order on-line from pictures that capture the quality of products I am seeking. Thank you! -- D.U. -- N Lawrence, OH

...Unlike some other sites, you make it easy to make a purchase, too easy sometimes! Also I want to say that the times I had have to call, the people I spoke too have been unfailingly friendly and helpful. -- L.C. -- Princeton, NJ

Hi. The owl arrived safely today. Very interesting, and one of the more idiosyncratic bird designs, I think it's fair to say. Thanks very much. Great service & communication, very helpful. I'm sure I'll be buying from you again. -- S.N. -- Calgary, AB, Canada

Thanks so much for you excellent customer service, I will definitely be buying iittala birds from you again. -- E.R. -- Holbrook, NY

My loon arrived yesterday all in one piece. Thanks for your quick service. -- J.D. -- London, ON, Canada

Hi. The 5 birds arrived safely at my home in Calgary yesterday. They are beautiful! -- N.B. -- Calgary, AB, Canada

Best greetings. I am contacting you in order to inform that the Toikka birds I have ordered from your store have arrived today, very well packed and in perfect conditions. Thank you for this super-smooth transaction; it was a pleasure doing business with you. -- L.S. -- Combria, Portugal

I just wanted to say a huge thank you - the order arrived yesterday and we are thrilled with it. -- S.L. -- London, England U.K.

1st CLASS! Glass Birds.com combines \\\"old fashioned\\\" Customer Service with the Internet buying experience. My wife loves Toikka birds and GlassBirds.com ALWAYS comes though! Thank You! -- Gary, who will keep coming back and Highly Recommends them!

I have just received my order and I must admit that I am impressed. It was really quick. The birds are great. -- J.Z. -- Poland

Glass birds arrived today and they are absolutely beautiful! -- M.K. -- Northern Ireland, U.K.


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